Senior Product Designer
Experienced product designer with 10+ years of experience crafting innovative digital experiences across AI/ML, AR, Financial, Learning, Automotive, Mobile, Web, SaaS, Health, IoT, Enterprise, Development and other platforms. Expert in creating intuitive, scalable, inclusive, accessible, responsive, innovative, simple, user-centric and user-friendly solutions that drive engagement and business growth, from complex enterprise systems to consumer applications. Proven track record of increasing user adoption by 80%+ through strategic design solutions that balance cutting-edge technology with human-centered principles. Extensive experience with emerging technologies including Gen AI, ML and LLM-powered interfaces, while maintaining deep expertise in traditional platforms, APIs and design systems. Strategic leader, skilled in leading and guiding cross-functional teams across Agile and Waterfall environments, translating ambiguous and complex requirements into simple, scalable, accessible experiences and design solutions, that consistently exceed business objectives. Expert in establishing design processes and design components systems that enhance team efficiency while ensuring premium quality across web, mobile, and emerging platforms.
Work Experience
SAP SuccessFactors • Palo Alto, CA
Senior User Experience Design Specialist, 2022 ‐ 2024
• Led complex, large-scale enterprise projects for SAP SuccessFactors internal and external initiatives for AI, Learning, Growth Portfolio and Org Chart modules, achieving 80% improvement in user task completion rates, 95% user satisfaction rates and 98% customer adoption rates.
• Established design processes, developed and maintained scalable components libraries, design tokens and design systems in Figma, reducing design delivery time and overall processes across modules by 45%, while ensuring consistent user experience across platforms.
• Delivered functional high-fidelity Figma prototypes that secured 3 major enterprise clients, worth $12M+ in annual revenue, demonstrating expertise in translating business requirements into innovative solutions.
• Led strategic research initiatives to validate design decisions, resulting in 98% customer adoption rates across new features.
• Championed accessibility-first design approach, implementing WCAG guidelines to create inclusive experiences reaching millions of SAP SuccessFactors end users globally.
• Pioneered integration of AI-powered features that enhanced user productivity and engagement metrics by 60%
• Mentored junior designers and facilitated cross-functional collaboration between design, product, research, sales, user assistance and engineering teams.
• Established design processes, developed and maintained scalable components libraries, design tokens and design systems in Figma, reducing design delivery time and overall processes across modules by 45%, while ensuring consistent user experience across platforms.
• Delivered functional high-fidelity Figma prototypes that secured 3 major enterprise clients, worth $12M+ in annual revenue, demonstrating expertise in translating business requirements into innovative solutions.
• Led strategic research initiatives to validate design decisions, resulting in 98% customer adoption rates across new features.
• Championed accessibility-first design approach, implementing WCAG guidelines to create inclusive experiences reaching millions of SAP SuccessFactors end users globally.
• Pioneered integration of AI-powered features that enhanced user productivity and engagement metrics by 60%
• Mentored junior designers and facilitated cross-functional collaboration between design, product, research, sales, user assistance and engineering teams.
Neato Robotics • San Jose, CA
Senior UX Designer, 2021 ‐ 2022
• Designed AI-powered Spotlight in-app notifications system, that drove 55% increase in feature adoption rates and boosted accessories sales by 25%.
• Architected comprehensive design systems, components libraries, design tokens and design delivery processes, reducing design-to-development time by 40%, setting new standards for quality and allowing for easier on-boarding for new designers.
• Co-directed the production of intuitive user education content, animations, and marketing videos, resulting in 35% improvement in user retention and reduced support tickets.
• Led and mentored a remote cross-functional team of 3 people in delivering high-impact design solutions across multiple platforms.
• Drove product innovation through strategic concept development, directly influencing product roadmap and future revenue streams.
• Implemented data-driven design processes that increased user satisfaction scores by 70%.
• Architected comprehensive design systems, components libraries, design tokens and design delivery processes, reducing design-to-development time by 40%, setting new standards for quality and allowing for easier on-boarding for new designers.
• Co-directed the production of intuitive user education content, animations, and marketing videos, resulting in 35% improvement in user retention and reduced support tickets.
• Led and mentored a remote cross-functional team of 3 people in delivering high-impact design solutions across multiple platforms.
• Drove product innovation through strategic concept development, directly influencing product roadmap and future revenue streams.
• Implemented data-driven design processes that increased user satisfaction scores by 70%.
HARMAN a Samsung Company • Mountain View, CA
Senior Designer, 2015 ‐ 2020
• Led UX redesign of connected vehicle platform, achieving 4.8 app store ratings on both Android and iOS, with successful deployment with major US telecom leaders Sprint and AT&T, and across global markets including North America, Europe, and Asia.
• Delivered transformative design solutions across AI, Automotive, IoT, Enterprise, Health, SaaS, B2B, B2C domains enhancing user experiences, increasing user engagement and operational efficiency, driving up to 87.8% improvement in user retention and significant revenue growth.
• Created and patented innovative UX design solution for Fiat 500X infotainment system, showcased at CES 2017, demonstrating exceptional problem-solving capabilities in automotive interface design.
• Received Design Led Deal award for pioneering AI-powered Animal Recognition feature for the Georgia Aquarium mobile app, transforming traditional visitor experience into an engaging digital journey with 90% reduction in paper-based guides.
• Delivered transformative design solutions across AI, Automotive, IoT, Enterprise, Health, SaaS, B2B, B2C domains enhancing user experiences, increasing user engagement and operational efficiency, driving up to 87.8% improvement in user retention and significant revenue growth.
• Created and patented innovative UX design solution for Fiat 500X infotainment system, showcased at CES 2017, demonstrating exceptional problem-solving capabilities in automotive interface design.
• Received Design Led Deal award for pioneering AI-powered Animal Recognition feature for the Georgia Aquarium mobile app, transforming traditional visitor experience into an engaging digital journey with 90% reduction in paper-based guides.
• Architected UX design solutions for in-car infotainment systems, driver cluster screens, connected car experiences and car companion apps for automotive OEMs including Toyota, Audi, Honda, Ford, Nissan, Rinspeed, Genesis, Fiat.
• Architected UX designs for complex, large-scale SaaS and Enterprise platforms for industry leaders including Entrust (IoT Security), RedBend (Automotive FOTA), and Conviva (Streaming Data Analytics), streamlining operations and enhancing end user experiences.
• Established innovative design delivery process leveraging automated workflows, reducing design-to-development cycles by 50% while maintaining premium quality standards and project confidentiality.
• Architected comprehensive UX design solutions for major automotive OEMs including Ford, Rinspeed, Subaru, Audi, Fiat, Nissan, Toyota, Honda and others, including interactive interfaces, infotainment systems, connected car platforms, mobile apps, animations, and navigation systems that enhanced driver experience while maintaining safety and ISO standards.
• Led UX and platform architecture design for custom mobile operating systems and OEM platforms, optimizing user flows and creating innovative interaction patterns that shaped next-generation mobile experiences globally.
• Led and mentored a remote design team of 2 people, fostering a culture of collaboration, innovation and design excellence.
• Architected UX designs for complex, large-scale SaaS and Enterprise platforms for industry leaders including Entrust (IoT Security), RedBend (Automotive FOTA), and Conviva (Streaming Data Analytics), streamlining operations and enhancing end user experiences.
• Established innovative design delivery process leveraging automated workflows, reducing design-to-development cycles by 50% while maintaining premium quality standards and project confidentiality.
• Architected comprehensive UX design solutions for major automotive OEMs including Ford, Rinspeed, Subaru, Audi, Fiat, Nissan, Toyota, Honda and others, including interactive interfaces, infotainment systems, connected car platforms, mobile apps, animations, and navigation systems that enhanced driver experience while maintaining safety and ISO standards.
• Led UX and platform architecture design for custom mobile operating systems and OEM platforms, optimizing user flows and creating innovative interaction patterns that shaped next-generation mobile experiences globally.
• Led and mentored a remote design team of 2 people, fostering a culture of collaboration, innovation and design excellence.
HARMAN Connected Services • Nizhny Novgorod, Russia
Senior Designer, 2013 ‐ 2015
• Architected comprehensive UX design solutions for multiple automotive OEMs including Subaru, including interactive interfaces, animations, and navigation systems that enhanced driver experience while maintaining safety and ISO standards.
• Led UX re-design and re-architecture of a touch-based Mozilla Firefox OS interface for feature phones, successfully translating complex navigation systems and adapting touch-based UI for a keyboard-based navigation.
• Led UX and platform architecture design for custom mobile operating systems based on Android OS and Firefox OS for global Mobile OEM manufacturers including Alcatel, Micromax, Verizon, Vodafone, TCL, Vertu, Nokia, creating unique brand experiences while introducing innovative interaction patterns that shaped next-generation mobile experiences globally.
• Delivered UX design for a cross-platform connectivity solution integrating mobile OS features with desktop environments.
• Established scalable design processes and developer specifications that improved collaboration efficiency between global design and development teams by 40%.
• Led UX re-design and re-architecture of a touch-based Mozilla Firefox OS interface for feature phones, successfully translating complex navigation systems and adapting touch-based UI for a keyboard-based navigation.
• Led UX and platform architecture design for custom mobile operating systems based on Android OS and Firefox OS for global Mobile OEM manufacturers including Alcatel, Micromax, Verizon, Vodafone, TCL, Vertu, Nokia, creating unique brand experiences while introducing innovative interaction patterns that shaped next-generation mobile experiences globally.
• Delivered UX design for a cross-platform connectivity solution integrating mobile OS features with desktop environments.
• Established scalable design processes and developer specifications that improved collaboration efficiency between global design and development teams by 40%.
Self-Employed • Nizhny Novgorod, Russia
Freelance Designer, 2010 ‐ 2013
• Delivered custom end-to-end UX and Visual design solutions, concepts, HTML prototypes, animations, mockups and designs specifications for diverse international B2C, B2B, NGO clients and local businesses websites, services, iOS and Android mobile apps, while maintaining consistent brand identity.
• Created and curated brand identity, including custom business cards, product labels, business forms, flyers and booklets for local and international customers, delivering high-impact marketing materials that strengthened brand presence and increased market visibility.
• Architected revolutionary UX design for an emerging Android OS-based TV entertainment platform, pioneering intuitive remote-based navigation patterns that redefined user interaction with a Smart TV interfaces.
• Demonstrated exceptional project management capabilities, successfully delivering multiple high-priority projects with 100% client satisfaction rate and zero deadline misses.
• Created and curated brand identity, including custom business cards, product labels, business forms, flyers and booklets for local and international customers, delivering high-impact marketing materials that strengthened brand presence and increased market visibility.
• Architected revolutionary UX design for an emerging Android OS-based TV entertainment platform, pioneering intuitive remote-based navigation patterns that redefined user interaction with a Smart TV interfaces.
• Demonstrated exceptional project management capabilities, successfully delivering multiple high-priority projects with 100% client satisfaction rate and zero deadline misses.
Skills
UX Design • Visual Design • Design Systems • Design Tokens • Components Libraries • Atomic Design • Design Patterns •
Accessibility Annotations • WCAG • Human-Centered Design • Information Architecture • Wireframing • Animation • Mockups • Rapid Prototyping • User Research • A/B Testing • Design Thinking • Interaction Design • Storytelling • Gen AI/ML Integration • Prompt Engineering • Voice/Conversation Design • Data Visualization • Design Planning • Design Strategy • Product Strategy
Tools, Software, Hardware
Figma • FigJam • Adobe CC Suite (XD, Photoshop, Illustrator, After Effects, Media Encoder, Audition) • Sketch • Axure RP • Zeplin • Procreate • ChatGPT API • DALL-E API • Claude API • Gen AI • Midjourney • Adobe Firefly • Confluence • JIRA • Fusion360 • Blender • Xcode • Python • Swift • JavaScript • HTML • XML • CSS • Terminal • OBS Studio
Education
Lobachevsky N.I. State University of Nizhny Novgorod
Master’s Degree, Computer Graphics
Lobachevsky N.I. State University of Nizhny Novgorod
Bachelor’s Degree, Information Technology
Certificates
Generative AI Learning Path, 2024
Google Cloud Skills
Generative AI at SAP, 2024
SAP SuccessFactors
IELTS General Training, 2019
Overall Band Score 8.0 (CEFR Level: C1)
Courses
Strengthen AI Mindset, 2024
SAP SuccessFactors
Introduction to Game Design, 2019
Coursera.com
Human-centered Design, 2018
+Acumen, ideo.org
Patents
US Design Patent, Application# 63/680,853, 2024
Patent Pending
US Utility Patent, Application# 63/651,164, 2024
Patent Pending
Fiat Companion App and OnStage Pass UX
Achievements and Awards
Celebrate Award
SAP SuccessFactors, Dec 2023
"As we approach the end of the year, I wanted to acknowledge the incredible work done by our project's UX team. Alex, Tanvi, Mylinh - you have all gone above and beyond during this especially challenging release. I appreciate every bit of extra effort that has gone into making the project a success story. Thank you and happy holidays!" - Greg March.
Spotlight Award
SAP SuccessFactors, Mar 2023
"Alex, I want to express my gratitude for the outstanding contribution you made on the project. Your level of proficiency is truly impressive, and I greatly value your commitment to providing accurate information. Your design suggestions were always diverse and you consistently offered valuable assistance to our team. I am appreciative of the open communication and discussions we had, which led to well-informed design decisions. It is an honor to work alongside you, and I feel proud to be a part of this team." - Dasha Kalacheva.
Spotlight Award
SAP SuccessFactors, Mar 2023
"Alex, I want to express my heartfelt thanks for the exceptional work you have done on the project. Your creativity, attention to details, and technical skills have truly made a difference, and I feel fortunate to had you on our team. But what I appreciate even more than your expertise is the trust, and camaraderie you bring to our work together. Your willingness to collaborate, communicate openly and constructively. You always having our backs has been invaluable in creating an environment of trust and collaboration where everyone feels heard, valued, and supported. In short, you are an amazing team player and leader, and your contributions have made a significant impact on our project's success. I am deeply grateful for everything you do and can't wait to working with you again in the future." - Anya Klymenko.
Spotlight Award
SAP SuccessFactors, Dec 2022
"Thank you so much guys for your amazing work on the Wholeself Portfolio project. I am so fortunate to learn from you and work with you side by side. You both are amazing team players and I know I can count on you no matter what!! Really appreciate you! Anya." - Anya Klymenko.
Spotlight Award
SAP SuccessFactors, Dec 2022
"Thank you, Alex, for all the work, support and help you brought to WSP Admin. Always asking questions always search for answers, your work is above all of any top standards. Thank you again. And happy to work more with you." - Dasha Kalacheva.
Spotlight Award
SAP SuccessFactors, Aug 2022
"Thank you guys so much for doing an awesome job with the project!! I am amazed (but not surprised knowing you both :))) with the progress and the amount of work you have done in a such short time. I am happy to be back and continue working with you two." - Anya Klymenko.
Celebrate Award
SAP SuccessFactors, Apr 2022
"It has been a fantastic journey working with you over the last couple of months on the project. I must say you are a top-notch quick learner who grasps things easily. You are very innovative in your thought process as well and are never shy from trying new thoughts and designs. It has been a pleasurable experience working with you. I am sure the external users and customers will love your designs as much as the internal stakeholders have loved it. Keep up the great work. Stay curious!" - Abhisek Dash.
Design Led Deal Award
HARMAN a Samsung Company, Dec 2017
"Thank you!" - Chris Schoppa.
Going Extra Mile Award
HARMAN Connected Services, Jan 2014
"We thank you for your remarkable commitment and outstanding contribution." - Tilman Bollmann.