Summary
Experienced product designer with over 10 years of experience in Product, UX and Visual design. Expert in simplifying complex user workflows into simple, engaging, scalable and responsive, inclusive and accessible, user-centric experiences and solutions, across Enterprise, SaaS, Mobile, Web, Automotive, AI/ML, and other platforms. Skilled in leveraging latest technologies to enhance user experiences, while driving business growth through data-driven design process and cross-functional collaboration. Expert in building scalable design systems, components libraries, interactive prototypes, and establishing design process.
I approach every design challenge by first deeply understanding user contexts and business objectives, then iteratively crafting solutions that balance innovation with usability. I believe in designing with empathy, thinking systematically, and collaborating openly to create products that genuinely improve people's lives.
Customers
Throughout my career, I've had the privilege of collaborating with various companies and customers across multiple industries. These partnerships gave me valuable insights into the diverse user needs, design and business challenges.
Work Experience
Senior User Experience Design Specialist
SAP SuccessFactors • Palo Alto, CA • 01/2022 – 06/2024
• Led an end-to-end design of complex, large-scale Enterprise SaaS products, admin and developer tools, for SAP SuccessFactors Learning, Growth Portfolio and Org Chart modules, and Gen AI Tools, simplifying complex user workflows and achieving 80% improvement in user task completion rates, 95% user satisfaction and 98% customer adoption rates.
• Architected and curated scalable design system, components libraries, styles libraries, design tokens, improved design processes, reducing the design delivery time by 45%, while ensuring consistent user experience across web and mobile platforms.
• Designed interactive, high-fidelity Figma prototypes and demos, securing 3 major enterprise clients, worth $12M+ in annual revenue.
• Led user research and testing initiatives, validating design solutions and ensuring data-driven design decisions, resulting in 98% customer adoption rates across new features.
• Led accessibility-first design approach, implementing WCAG standards and A11y guidelines to create inclusive and accessible experiences reaching millions of end users globally.
• Created a scalable UX design solution for an ethical Gen AI integration, enhancing user productivity and engagement metrics by 60%.
• Mentored junior designers and facilitated cross-functional collaboration between design, product, research, sales, user assistance and engineering teams.
• Architected and curated scalable design system, components libraries, styles libraries, design tokens, improved design processes, reducing the design delivery time by 45%, while ensuring consistent user experience across web and mobile platforms.
• Designed interactive, high-fidelity Figma prototypes and demos, securing 3 major enterprise clients, worth $12M+ in annual revenue.
• Led user research and testing initiatives, validating design solutions and ensuring data-driven design decisions, resulting in 98% customer adoption rates across new features.
• Led accessibility-first design approach, implementing WCAG standards and A11y guidelines to create inclusive and accessible experiences reaching millions of end users globally.
• Created a scalable UX design solution for an ethical Gen AI integration, enhancing user productivity and engagement metrics by 60%.
• Mentored junior designers and facilitated cross-functional collaboration between design, product, research, sales, user assistance and engineering teams.
Senior UX Designer
Neato Robotics • San Jose, CA • 08/2021 – 01/2022
• Designed an AI in-app notifications feature for a B2C mobile app, increasing feature adoption by 55%, boosting accessories sales by 25%.
• Architected a scalable and comprehensive design system, components library, design tokens, established data-driven design processes, reducing design delivery time by 80% and design-to-development time by 40%.
• Co-directed the production of user education content, animations, and marketing videos, resulting in 38% less support tickets submitted by customers, increasing user satisfaction score by 70%.
• Led and mentored a remote cross-functional team of 3 people in delivering high-impact design solutions across multiple platforms.
• Architected a scalable and comprehensive design system, components library, design tokens, established data-driven design processes, reducing design delivery time by 80% and design-to-development time by 40%.
• Co-directed the production of user education content, animations, and marketing videos, resulting in 38% less support tickets submitted by customers, increasing user satisfaction score by 70%.
• Led and mentored a remote cross-functional team of 3 people in delivering high-impact design solutions across multiple platforms.
Senior Designer
HARMAN a Samsung Company • Mountain View, CA • 10/2015 – 11/2020
• Led an end-to-end redesign, architected design systems for the HARMAN Ignite B2C/B2B connected vehicle, vehicle telematics and fleet management platform, with successful deployment of the product with Sprint and AT&T (Sprint Drive, AT&T HARMAN Spark) achieving 4.8/4.7 app store ratings (iOS, Android), and global markets deployment in North America, Europe, and Asia.
• Created a patented UX design for a companion app and an in-vehicle infotainment system for a Fiat's 500X demo vehicle and HARMAN Voyager Next system, showcased at CES 2017 (US Design Patent US-D875106-S) in Las Vegas.
• Designed in-vehicle infotainment and digital instrument cluster systems, vehicle companion apps, driverless user experiences, in-vehicle entertainment experiences showcased at CES in Las Vegas and at Geneva Motor Show in 2016, 2017, 2018, and 2019.
• Led a design for a Proteus Digital Health B2C/B2B digital pill mobile companion app, achieving 96% user satisfaction for patients, caregivers, and clinicians.
• Designed an award-winning AI Animal Recognition feature for Georgia Aquarium mobile app, transforming a visitor’s experience into an engaging digital and educational journey with 90% reduction in paper-based guides.
• Designed comprehensive UX solutions for in-vehicle infotainment systems, driver’s cluster screens, in-vehicle entertainment systems, connected car platforms and experiences, car companion apps and navigation systems for leading car manufacturers including Toyota, Audi, Honda, Ford, Nissan, Genesis, Fiat, Rinspeed and others, enhancing driver's experience while maintaining safety and automotive ISO standards.
• Architected simple, robust, scalable, accessible design solutions, and comprehensive design systems for complex, data-heavy, large-scale and small-scale platforms and services, across Enterprise, SaaS, AI, IoT, B2B, B2C, Automotive, and other platforms, including industry leaders such as Entrust (IoT supply chain certificates and security platform), RedBend (vehicles FOTA updates management platform), Conviva (video streaming issues real-time alerts platform), HARMAN (IoT platform, tracking customers movement heat map inside physical stores), Ekatra IoT (fleet security and tracking platform), HARMAN Ignite (automotive fleet management platform), and other platforms, streamlining operations, simplifying complex user workflows and enhancing user experiences.
• Established an innovative design delivery process leveraging automated workflows, reducing design-to-development time by 50% while maintaining premium quality standards, project security and confidentiality.
• Redesigned the UX, rearchitected the platform and the design system for the Mozilla Firefox OS, translating a touch-based navigation to a keyboard-based navigation for accessible feature phones for US based telecom leaders.
• Mentored a remote team of 2 junior designers, providing support, design reviews and guidance on design methodologies.
• Established an innovative design delivery process leveraging automated workflows, reducing design-to-development time by 50% while maintaining premium quality standards, project security and confidentiality.
• Redesigned the UX, rearchitected the platform and the design system for the Mozilla Firefox OS, translating a touch-based navigation to a keyboard-based navigation for accessible feature phones for US based telecom leaders.
• Mentored a remote team of 2 junior designers, providing support, design reviews and guidance on design methodologies.
Senior Designer
HARMAN Connected Services • Nizhny Novgorod • 03/2013 – 10/2020
• Designed comprehensive UX design solutions for in-vehicle infotainment systems and vehicle companion apps for leading automotive manufacturers including Subaru and others.
• Redesigned the UX, rearchitected the platform and the design system for the Mozilla's Firefox OS, translating a touch-based navigation to a keyboard-based navigation for accessible feature phones.
• Led and end-to-end UX design, system architecture design and mobile platform design for custom mobile operating systems based on Android OS and Mozilla Firefox OS for global mobile manufacturers and mobile carriers including Alcatel, Micromax, Verizon, Vodafone, TCL, Vertu, Nokia, creating unique brand experiences while introducing innovative interaction patterns that shaped next-generation mobile experiences globally.
• Delivered a robust UX design solution for a cross-platform mobile-to-desktop connectivity app, integrating mobile features with desktop environments.
• Established design processes and developer specifications delivery methods that improved collaboration efficiency between global design and development teams by 40%.
• Redesigned the UX, rearchitected the platform and the design system for the Mozilla's Firefox OS, translating a touch-based navigation to a keyboard-based navigation for accessible feature phones.
• Led and end-to-end UX design, system architecture design and mobile platform design for custom mobile operating systems based on Android OS and Mozilla Firefox OS for global mobile manufacturers and mobile carriers including Alcatel, Micromax, Verizon, Vodafone, TCL, Vertu, Nokia, creating unique brand experiences while introducing innovative interaction patterns that shaped next-generation mobile experiences globally.
• Delivered a robust UX design solution for a cross-platform mobile-to-desktop connectivity app, integrating mobile features with desktop environments.
• Established design processes and developer specifications delivery methods that improved collaboration efficiency between global design and development teams by 40%.
Freelance Designer
Self-employed • Nizhny Novgorod • 07/2010 - 03/2013
• Delivered UX and Visual design solutions for websites, smart devices, iOS and Android mobile apps, concepts, HTML prototypes, animations, mockups and design specs for diverse international and local B2C, B2B, and NGO companies, while maintaining consistent brand identity.
• Designed and curated brand identity, including custom business cards, product labels, business forms, flyers and booklets for local and international customers, delivering high-impact marketing materials that strengthened brand presence and increased market visibility.
• Architected the UX design for an Android-based Smart TV entertainment platform, pioneering a new entertainment platform design and intuitive remote-based navigation patterns for TV interfaces.
• Demonstrated an exceptional project management capabilities, successfully delivering multiple high-priority projects with 100% client satisfaction rate and zero deadline misses.
• Designed and curated brand identity, including custom business cards, product labels, business forms, flyers and booklets for local and international customers, delivering high-impact marketing materials that strengthened brand presence and increased market visibility.
• Architected the UX design for an Android-based Smart TV entertainment platform, pioneering a new entertainment platform design and intuitive remote-based navigation patterns for TV interfaces.
• Demonstrated an exceptional project management capabilities, successfully delivering multiple high-priority projects with 100% client satisfaction rate and zero deadline misses.
Skills
UX Design • UI Design • Visual Design • Product Design • Mobile Design • Desktop Design • Health Design • Financial Design • Enterprise Design • Entertainment Design • Web Design • Game Design • Automotive Design • In-vehicle Experience Design • SaaS Design • B2B Design • B2C Design • Tools Design • User Experience Design • User Interface Design • Responsive Design • AR Design • VR Design • AI Design • Gen AI/ML/LLM Design • Voice Design • Conversation Design • Data-Driven Design • Atomic Design • Design Tokens • Design Systems • Design Components • Design Libraries • Design Specifications • Design Documentation • Components Design • Components Documentation • Components Libraries • Design Patterns • Interaction Patterns • Interaction Design • User Interaction Design • Human-computer Interaction • Human-centered Design • User-centered Design • Wireframes • Mockups • Sketches • User Flows • User Scenarios • User Interaction Models • Complex User Workflow Optimization • Information Architecture • Prototyping • Rapid Prototyping • High-fidelity Prototyping • Interactive Prototyping • User Interface Prototyping • Concept Generation • Creative Thinking • Jobs to Be Done Framework • Design Thinking • Design Strategy • Product Thinking • Product Strategy • Design Planning • Storytelling • Interactive Storytelling • Storyboarding • Animations • UI Animations • Motion Design • Micro Animations • Usability Testing • User Testing • User Behavior Analysis • A/B Testing • A11y Annotations • Accessibility Standards • WCAG Standards • UX Research • User Research • Customer Research • User Journey Mapping • Industrial Design • Data Visualization • Agile Methodologies • Waterfall • Cross-functional Collaboration • Cross-functional Team Leadership • Stakeholder Management • Project Management • Mentoring • Design Reviews • Design QA • Workshop Facilitation • Developer Documentation • Developer Handoff • Gen AI/ML Integration • Prompt Engineering
Tools
Adobe Creative Suite (XD, Photoshop, Illustrator, After Effects, Media Encoder, Audition) • Figma • FigJam • Sketch • Axure RP • Zeplin • Procreate • Proto.io • Lottie • Miro • Framer • Balsamiq • Confluence • JIRA • OpenAI API • DALL-E API • Claude API • Gen AI Tools • Midjourney • Adobe Firefly • Autodesk Fusion360 • Blender • Xcode • Python • Swift • JavaScript • React • JSON • HTML • CSS • Terminal • OBS Studio
Education
Master's Degree, Computer Graphics (Partial completion)
Lobachevsky N.I. State University of Nizhny Novgorod • 2012
Bachelor's Degree, Information Technology
Lobachevsky N.I. State University of Nizhny Novgorod • 2010
Certificates and Courses
Generative AI Learning Path
Google Cloud Skills • 2024
Strengthen AI Mindset
SAP SuccessFactors • 2024
Generative AI at SAP
SAP SuccessFactors • 2024
IELTS General Training
Overall Band Score 8.0 (CEFR Level: C1) • 2019
Introduction to Game Design
Coursera.com • 2019
Human-centered Design
+Acumen, ideo.org • 2018
Patents
US Utility Patent, Application #63/680,853
Patent Pending • 2024
US Utility Patent, Application #63/651,164
Patent Pending • 2024
US Design Patent, US-D875106-S
Fiat Companion App and OnStage Pass UX • 2020
Achievements and Awards
Celebrate Award
SAP SuccessFactors • Dec 2023
"As we approach the end of the year, I wanted to acknowledge the incredible work done by our project's UX team. Alex, Tanvi, Mylinh - you have all gone above and beyond during this especially challenging release. I appreciate every bit of extra effort that has gone into making the project a success story. Thank you and happy holidays!" - Greg March.
Spotlight Award
SAP SuccessFactors • Mar 2023
"Alex, I want to express my gratitude for the outstanding contribution you made on the project. Your level of proficiency is truly impressive, and I greatly value your commitment to providing accurate information. Your design suggestions were always diverse and you consistently offered valuable assistance to our team. I am appreciative of the open communication and discussions we had, which led to well-informed design decisions. It is an honor to work alongside you, and I feel proud to be a part of this team." - Dasha Kalacheva.
Spotlight Award
SAP SuccessFactors • Mar 2023
"Alex, I want to express my heartfelt thanks for the exceptional work you have done on the project. Your creativity, attention to details, and technical skills have truly made a difference, and I feel fortunate to had you on our team. But what I appreciate even more than your expertise is the trust, and camaraderie you bring to our work together. Your willingness to collaborate, communicate openly and constructively. You always having our backs has been invaluable in creating an environment of trust and collaboration where everyone feels heard, valued, and supported. In short, you are an amazing team player and leader, and your contributions have made a significant impact on our project's success. I am deeply grateful for everything you do and can't wait to working with you again in the future." - Anya Klymenko.
Spotlight Award
SAP SuccessFactors • Dec 2022
"Thank you so much guys for your amazing work on the Wholeself Portfolio project. I am so fortunate to learn from you and work with you side by side. You both are amazing team players and I know I can count on you no matter what!! Really appreciate you! Anya." - Anya Klymenko.
Spotlight Award
SAP SuccessFactors • Dec 2022
"Thank you, Alex, for all the work, support and help you brought to WSP Admin. Always asking questions always search for answers, your work is above all of any top standards. Thank you again. And happy to work more with you." - Dasha Kalacheva.
Spotlight Award
SAP SuccessFactors • Aug 2022
"Thank you guys so much for doing an awesome job with the project!! I am amazed (but not surprised knowing you both :))) with the progress and the amount of work you have done in a such short time. I am happy to be back and continue working with you two." - Anya Klymenko.
Celebrate Award
SAP SuccessFactors • Apr 2022
"It has been a fantastic journey working with you over the last couple of months on the project. I must say you are a top-notch quick learner who grasps things easily. You are very innovative in your thought process as well and are never shy from trying new thoughts and designs. It has been a pleasurable experience working with you. I am sure the external users and customers will love your designs as much as the internal stakeholders have loved it. Keep up the great work. Stay curious!" - Abhisek Dash.
Design Led Deal Award
HARMAN a Samsung Company • Dec 2017
"Thank you!" - Chris Schoppa.
Going Extra Mile Award
HARMAN Connected Services • Jan 2014
"We thank you for your remarkable commitment and outstanding contribution." - Tilman Bollmann.